Terms of Use

By creating an account or using Affare, you agree to these Terms of Use. If you do not agree, please do not use the app.

Affare is a mobile app that connects you with participating local businesses — restaurants, cafés, bakeries, barbers and other trades. It lets Stores publish digital coupons, run a loyalty programme using either points or stamp cards, post news updates, publish opening hours and menus, and accept table requests where they seat guests. Affare itself does not sell food, does not process payments for anything you buy in a restaurant, and does not operate any restaurant — it is a communication and record-keeping tool between you and independently operated Stores.

Affare is free for Customers. Store Owners pay a subscription to list and manage a Store (Section 7).

You can browse Stores and their offers without an account. Holding a coupon code, collecting points or stamps, and requesting a table each require one.

• Customer — browses Stores, saves favorites, redeems coupons, earns/spends loyalty points, and requests tables. Free.
• Store Owner — manages one or more Stores, their coupons, loyalty program, opening hours, menu, and table requests. Creating a Store requires both an active subscription (Section 7) and a completed business verification (Section 4).
• Employee — a limited staff account connected to a single Store via a code generated by that Store's owner. Employees can respond to table requests and redeem/scan coupons and loyalty points, but cannot edit Store information.

To prevent fake or fraudulent Store listings, an owner must verify that they genuinely operate the business before a Store goes live. This means submitting the business name, business address, and a photo or PDF of a business registration document (for example a Gewerbeanmeldung), which we review manually.

We review submissions within a reasonable time and may approve or reject them at our discretion. We may reject a submission where the document is unreadable, does not correspond to the stated business, or where we have reasonable grounds to believe the applicant does not operate it. A rejected applicant may correct and resubmit. We may also withdraw a verification later if we learn it was granted on inaccurate information.

We may additionally grant access without a subscription, at our discretion, for example during a trial or to a partner.

You must be at least 18 years old to create an account and use Affare. By creating one you confirm that you are. We do not ask for a date of birth and do not verify your age — earlier versions of the app collected one and no longer do — so this is your declaration, and we may close an account if we learn it was untrue.

You're responsible for the accuracy of the information you provide and for keeping your login credentials confidential. You can add two-factor authentication to your account at any time in Settings, and we recommend it for Store Owners and their staff. You're responsible for all activity that happens under your account. Store owners are responsible for the employee accounts they connect to their Store, including removing an employee's access when appropriate.

Listing and managing a Store requires a paid subscription. Two plans are offered:

• Spot — one Store location, plus up to two connected employee devices.
• Venue — unlimited Store locations and connected employee devices.

Billing. Subscriptions are sold and processed through Apple's In-App Purchase system, not by us. Payment is charged to your Apple Account at confirmation of purchase.

Auto-renewal. Subscriptions renew automatically for the same period at the same price unless cancelled at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the current period ends.

Cancelling. You can cancel at any time in your Apple Account settings. Cancelling stops future renewals; access continues until the end of the period you have already paid for. Deleting your Affare account does not cancel the subscription — it must be cancelled through Apple.

Refunds. Refunds for App Store purchases are handled by Apple under Apple's terms, not by us.

Price and plan changes. We may change subscription prices or what a plan includes. We will give reasonable notice of a change affecting an existing subscription, and it will not take effect before the end of your current billing period. Continuing after a change takes effect means you accept it.

Downgrading. If you move to a plan that allows fewer Stores or employee devices than you currently use, existing Stores and connections are not deleted, but you will not be able to add new ones until you are within your plan's limits.

Statutory withdrawal rights. Where the law gives you a right of withdrawal that cannot be excluded, that right is unaffected by this section.

Coupons, discounts, and loyalty programmes, whether a Store runs points or stamp cards, are created and controlled entirely by each Store — Affare has no role in setting their terms, value, availability, or expiry, and does not guarantee any coupon or point balance can be redeemed. Loyalty points, stamps, and any associated monetary value are recorded in the app by Store staff and have no cash value except as the issuing Store chooses to honour. Redeeming an offer that costs points deducts those points from your balance at that Store. Affare is not a party to, and is not responsible for, any dispute between you and a Store over a coupon, point balance, or in-person purchase — all payments for goods and services happen directly between you and the Store, outside the app.

A table request sent through Affare is only a request — it becomes a reservation only once a Store accepts it (directly, or after proposing a different time you confirm). Where a Store has published opening hours, requests can only be made for times it is open. A Store may cancel an accepted or confirmed table request; Affare will notify you if that happens, but Affare has no control over, and no liability for, a Store's capacity, timeliness, or ability to honor a request.

Store owners are responsible for keeping their Store's information accurate, including its address, opening hours, menu, and currency. Affare displays what the Store publishes and does not verify that a Store is actually open at a given moment.

Store owners are responsible for their Store's profile, menu, coupons, and news updates. You agree not to submit false, misleading, or unlawful information, and not to use the app to harass, defraud, or impersonate anyone. We may remove content or suspend accounts that violate these Terms.

With your permission, Affare sends push notifications for things like new coupons, expiring coupons, store news, point credits, table request updates, and being near a Store you've favorited. You can turn these on or off per category in Settings.

Location-based features — the store map, nearby filtering, notifications near a favorited Store, and Smart Loyalty Card discovery — are optional and depend on permissions you grant to iOS. They are described in detail in our Privacy Policy. You can withdraw any of them at any time.

Smart Loyalty Card discovery and distance estimation depend on device hardware and network conditions and may be unavailable or inaccurate. It is a convenience, not a guarantee of identification — staff remain responsible for confirming they are serving the right customer.

• Attempting to defraud a Store or another user — for example, forging or reusing a coupon or loyalty credit you're not entitled to.
• Submitting false or forged business documents during verification, or verifying a business you do not operate.
• Reverse-engineering, scraping, or interfering with the app or its backend.
• Creating an Owner or Employee account without proper authorization from the relevant Store.
• Impersonating another person or Store.

We may suspend or terminate an account that violates these Terms, including one that submitted false verification documents or attempted to defraud a Store or Customer. Where we terminate a Store Owner account for such a violation, this does not entitle you to a refund of an unused subscription period beyond what applicable law requires.

You may stop using Affare and delete your account at any time (see the Privacy Policy).

Affare is provided "as is" and "as available," without warranties of any kind, express or implied. We don't guarantee the app will be uninterrupted, error-free, or that any Store's offers will remain available.

To the maximum extent permitted by law, Affare and its operator are not liable for indirect, incidental, or consequential damages arising from your use of the app, or from any interaction, transaction, or dispute between you and a Store. Nothing in these Terms limits liability that cannot be limited under German law — in particular liability for intent, gross negligence, or injury to life, body or health.

We may update these Terms from time to time. Continued use of the app after an update means you accept the revised Terms.

These Terms are governed by the laws of the Federal Republic of Germany.

Name

Adrian Gianluca Pupello

Anschrift

Diekwanne 5, 38448 Wolfsburg, Germany

Email

anima_studio_support@proton.me